South Portland, ME

South Portland, ME

South Portland, ME

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Contact

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Terms & Conditions

Last updated [Month 00, 2025]

1. Acceptance of Terms

By visiting www.MaineLawnAndLandscape.com (“Site”) or booking any service, you (“User,” “you,” or “client”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.

2. Service Area & Eligibility

We currently serve residential and commercial properties in South Portland, Portland, Cape Elizabeth, and surrounding Maine communities. You must be at least 18 years old and the legal owner / authorized agent of the property to request service.

3. Quotes, Pricing & Promotions

All online or phone quotes are good for 30 days and subject to on-site verification.

“50 % Off First Cut” applies to new mowing customers only and covers one standard mow, edge, and cleanup (≤ [⅓-acre] lot).

Prices listed on the Site (e.g., “Cuts starting at $39” or “Monthly plans starting at $75”) are starting rates and may vary by lot size, terrain, and scope.

We reserve the right to modify or discontinue promotions at any time without notice.

4. Scheduling & Access

When you book online, you’ll choose weekly, bi-weekly, or on-demand service. Exact dates are confirmed by email or SMS. You agree to provide:

Unlocked gates and clear access to all turf areas

Removal of pets, toys, hoses, and other obstacles before our crew arrives

We are not responsible for delays or damage caused by blocked access or hidden debris.

5. Payment Terms

Invoices are emailed after each visit (or monthly in arrears for recurring plans).

Payment is due Net 15 unless otherwise stated. Late balances incur 1.5 % per month (18 % APR).

We accept secure online payment via Stripe (credit/debit or ACH). Returned-payment fee: $35.

Maine sales tax (currently 5.5 %) is added where applicable.

6. Cancellations & Skipped Cuts

You may skip up to two (2) scheduled mows per season with 24-hour notice at no charge.

Same-day cancellation or no-show may be billed 50 % of the normal visit rate.

7. Service Warranty & Complaints

We follow University of Maine Cooperative Extension best practices for mowing height, blade sharpness, and turf health. If you are dissatisfied, notify us within 24 hours of service; we will re-mow or correct the issue at no cost. Silence after 24 hours constitutes acceptance.

8. Property Damage & Liability

We carry $1 million General Liability insurance and State of Maine Workers’ Compensation.

We are not liable for damage caused by:

Debris left in the lawn (rocks, toys, pet waste, etc.)

Underground obstacles not flagged by the client (irrigation heads, cables, etc.)

Report accidental damage within 48 hours so we can repair or replace at our discretion.

9. Intellectual Property

All content on the Site (copy, graphics, photos, logo, and the “relaxed moose” mascot) is the exclusive property of Maine Lawn & Landscape and protected by U.S. copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.

10. User-Generated Content & Reviews

If you post reviews, photos, or comments on our Site or social channels you grant us a royalty-free, perpetual license to display, reproduce, and use that content for marketing.

11. Third-Party Links

Our Site may link to third-party websites (e.g., Stripe, Facebook). We are not responsible for the content or privacy practices of those sites.

12. Disclaimer of Warranties

Except for the Service Warranty in § 7, the Site and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted access or error-free content.

13. Limitation of Liability

To the fullest extent permitted by Maine law, Maine Lawn & Landscape shall not be liable for any indirect, incidental, special, or consequential damages arising from Site use or services rendered.

14. Indemnification

You agree to indemnify and hold harmless Maine Lawn & Landscape, its owners, and employees from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Site.

15. Modifications

We may update these Terms at any time. Material changes will be posted on this page with a new “Last updated” date. continued use of the Site after changes constitutes acceptance.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Maine. Any dispute shall be resolved first through good-faith mediation in Cumberland County; if unresolved, exclusive jurisdiction will lie with the state courts of Maine.

17. Contact Information

Questions about these Terms?

Maine Lawn & Landscape LLC

Phone: 207-204-3847

Email: [info@MaineLawnAndLandscape.com]

Mail: 26 Augusta St, South Portland, ME 04106

Office

South Portland, Maine

Email

Muyinza@MaineLawnAndLandscape.com

Muyinza@
MaineLawn
AndLandscape.com

Telephone

+1 207 204 3847

Follow our socials

FAQs

FAQs

FAQs

Answering your questions

Should I bag my grass clippings?

Most Maine lawns benefit from mulching instead of bagging. We use mulching mowers that return nutrients to the soil. We only bag clippings in winter months or for Zoysia grass when requested. Bagging is available for an added cost.

How do you choose what height to mow at?

We adjust mowing height based on the season. In spring, we mow lower to kickstart growth. In summer, we mow higher to protect from heat. In fall, we gradually lower the height again. Have a preference? Let us know.

How long will the work take?

Timelines depend on the scope of work — from a few minutes to a few days depending on the scope of the job and/or redesign.

What if you cause damage to my property?

If you notice damage, contact us right away. We have a team ready to make repairs quickly. Please don’t hire anyone else before contacting us—we’ll make it right.

How do I pay for services?

We bill after each visit and charge your card the next business day. A valid credit card is required to keep billing smooth and rates low. We accept all major cards

What areas do you cover?

We’re based in South Portland, Maine and serve clients throughout the South Portland , Portland, and Scarborough area.

Is fence damage normal?

Fence scuffs from string trimmers are common, especially on boards without bottom runners. Gate areas are most prone to wear. Contact us if you see damage so we can take a look and repair if needed.

What if I have questions or concerns?

Email us or text/call our office. It’s best not to relay service issues directly to the crew as they may not be able to update your account. We’ll always follow up promptly.

Is weeding or shrub trimming included in mowing?

No. Our mowing service is just for turf areas. Garden beds and shrubs require a separate Bush & Bed service, which we’re happy to provide.

Do I need to be home for mowing?

Not at all. As long as we have gate access and pets are secured, you can go about your day while we handle the lawn.

Do you offer landscaping or planting?

Yes. Reach out to schedule a design consult and we’ll build a quote tailored to your space.

What if I’m not satisfied with a service?

Call us within 24 hours. We’ll send someone out to take a look and either fix the issue right away, send the crew back, or make a plan to adjust next visit.

What if you miss my mow day?

We rarely miss days except for weather delays. In that case, we’ll be out the next day. If your lawn was missed, please call us within 48 hours.

How is pricing determined?

Prices are based on the total square footage of your lawn using online maps. Lawns under 8,000 sq. ft. are eligible for service. Larger lots require custom quotes.

Do you require a minimum number of visits?

No contracts, no minimums. We offer weekly or bi-weekly plans, but no one-time services. Cancel or pause at any time.

Can I choose my service day?

We do our best, but days are generally routed by neighborhood and zip code to ensure efficient service.

What happens during weather delays or holidays?

We mow in light rain when safe. If we delay for weather, we catch up the next day. We do not skip holidays. Let us know ahead of time if you’d like to pause your service.

Do you mow on Saturdays?

Yes we do, unless specifically instructed not to by a client.

What if my yard has locked gates or dogs?

Please leave gates unlocked and pets secured. We recommend combo locks if you’re away. We can’t send crews back if we can’t access your yard.

Will you pick up pet waste or toys?

Please clear the lawn of pet waste, toys, rocks, and other debris before service. These can damage equipment or become dangerous projectiles.

What if I want to cancel service?

You can cancel any time, but we can’t accommodate same-day cancellations. Let us know at least 24 hours ahead.

What happens if I skip a service?

Contact us at least 24 hours ahead to skip. Your next mow will be the following scheduled day. Skipped cuts are not automatically rescheduled.

Is bi-weekly mowing a good idea?

We offer it, but it’s not ideal in peak growth months. Bi-weekly lawns may have more clumps, uneven cuts, or thatch buildup. Weekly service keeps your lawn healthiest.

Should I bag my grass clippings?

Most Maine lawns benefit from mulching instead of bagging. We use mulching mowers that return nutrients to the soil. We only bag clippings in winter months or for Zoysia grass when requested. Bagging is available for an added cost.

How do you choose what height to mow at?

We adjust mowing height based on the season. In spring, we mow lower to kickstart growth. In summer, we mow higher to protect from heat. In fall, we gradually lower the height again. Have a preference? Let us know.

How long will the work take?

Timelines depend on the scope of work — from a few minutes to a few days depending on the scope of the job and/or redesign.

What if you cause damage to my property?

If you notice damage, contact us right away. We have a team ready to make repairs quickly. Please don’t hire anyone else before contacting us—we’ll make it right.

How do I pay for services?

We bill after each visit and charge your card the next business day. A valid credit card is required to keep billing smooth and rates low. We accept all major cards

What areas do you cover?

We’re based in South Portland, Maine and serve clients throughout the South Portland , Portland, and Scarborough area.

Is fence damage normal?

Fence scuffs from string trimmers are common, especially on boards without bottom runners. Gate areas are most prone to wear. Contact us if you see damage so we can take a look and repair if needed.

What if I have questions or concerns?

Email us or text/call our office. It’s best not to relay service issues directly to the crew as they may not be able to update your account. We’ll always follow up promptly.

Is weeding or shrub trimming included in mowing?

No. Our mowing service is just for turf areas. Garden beds and shrubs require a separate Bush & Bed service, which we’re happy to provide.

Do I need to be home for mowing?

Not at all. As long as we have gate access and pets are secured, you can go about your day while we handle the lawn.

Do you offer landscaping or planting?

Yes. Reach out to schedule a design consult and we’ll build a quote tailored to your space.

What if I’m not satisfied with a service?

Call us within 24 hours. We’ll send someone out to take a look and either fix the issue right away, send the crew back, or make a plan to adjust next visit.

What if you miss my mow day?

We rarely miss days except for weather delays. In that case, we’ll be out the next day. If your lawn was missed, please call us within 48 hours.

How is pricing determined?

Prices are based on the total square footage of your lawn using online maps. Lawns under 8,000 sq. ft. are eligible for service. Larger lots require custom quotes.

Do you require a minimum number of visits?

No contracts, no minimums. We offer weekly or bi-weekly plans, but no one-time services. Cancel or pause at any time.

Can I choose my service day?

We do our best, but days are generally routed by neighborhood and zip code to ensure efficient service.

What happens during weather delays or holidays?

We mow in light rain when safe. If we delay for weather, we catch up the next day. We do not skip holidays. Let us know ahead of time if you’d like to pause your service.

Do you mow on Saturdays?

Yes we do, unless specifically instructed not to by a client.

What if my yard has locked gates or dogs?

Please leave gates unlocked and pets secured. We recommend combo locks if you’re away. We can’t send crews back if we can’t access your yard.

Will you pick up pet waste or toys?

Please clear the lawn of pet waste, toys, rocks, and other debris before service. These can damage equipment or become dangerous projectiles.

What if I want to cancel service?

You can cancel any time, but we can’t accommodate same-day cancellations. Let us know at least 24 hours ahead.

What happens if I skip a service?

Contact us at least 24 hours ahead to skip. Your next mow will be the following scheduled day. Skipped cuts are not automatically rescheduled.

Is bi-weekly mowing a good idea?

We offer it, but it’s not ideal in peak growth months. Bi-weekly lawns may have more clumps, uneven cuts, or thatch buildup. Weekly service keeps your lawn healthiest.

Should I bag my grass clippings?

Most Maine lawns benefit from mulching instead of bagging. We use mulching mowers that return nutrients to the soil. We only bag clippings in winter months or for Zoysia grass when requested. Bagging is available for an added cost.

How do you choose what height to mow at?

We adjust mowing height based on the season. In spring, we mow lower to kickstart growth. In summer, we mow higher to protect from heat. In fall, we gradually lower the height again. Have a preference? Let us know.

How long will the work take?

Timelines depend on the scope of work — from a few minutes to a few days depending on the scope of the job and/or redesign.

What if you cause damage to my property?

If you notice damage, contact us right away. We have a team ready to make repairs quickly. Please don’t hire anyone else before contacting us—we’ll make it right.

How do I pay for services?

We bill after each visit and charge your card the next business day. A valid credit card is required to keep billing smooth and rates low. We accept all major cards

What areas do you cover?

We’re based in South Portland, Maine and serve clients throughout the South Portland , Portland, and Scarborough area.

Is fence damage normal?

Fence scuffs from string trimmers are common, especially on boards without bottom runners. Gate areas are most prone to wear. Contact us if you see damage so we can take a look and repair if needed.

What if I have questions or concerns?

Email us or text/call our office. It’s best not to relay service issues directly to the crew as they may not be able to update your account. We’ll always follow up promptly.

Is weeding or shrub trimming included in mowing?

No. Our mowing service is just for turf areas. Garden beds and shrubs require a separate Bush & Bed service, which we’re happy to provide.

Do I need to be home for mowing?

Not at all. As long as we have gate access and pets are secured, you can go about your day while we handle the lawn.

Do you offer landscaping or planting?

Yes. Reach out to schedule a design consult and we’ll build a quote tailored to your space.

What if I’m not satisfied with a service?

Call us within 24 hours. We’ll send someone out to take a look and either fix the issue right away, send the crew back, or make a plan to adjust next visit.

What if you miss my mow day?

We rarely miss days except for weather delays. In that case, we’ll be out the next day. If your lawn was missed, please call us within 48 hours.

How is pricing determined?

Prices are based on the total square footage of your lawn using online maps. Lawns under 8,000 sq. ft. are eligible for service. Larger lots require custom quotes.

Do you require a minimum number of visits?

No contracts, no minimums. We offer weekly or bi-weekly plans, but no one-time services. Cancel or pause at any time.

Can I choose my service day?

We do our best, but days are generally routed by neighborhood and zip code to ensure efficient service.

What happens during weather delays or holidays?

We mow in light rain when safe. If we delay for weather, we catch up the next day. We do not skip holidays. Let us know ahead of time if you’d like to pause your service.

Do you mow on Saturdays?

Yes we do, unless specifically instructed not to by a client.

What if my yard has locked gates or dogs?

Please leave gates unlocked and pets secured. We recommend combo locks if you’re away. We can’t send crews back if we can’t access your yard.

Will you pick up pet waste or toys?

Please clear the lawn of pet waste, toys, rocks, and other debris before service. These can damage equipment or become dangerous projectiles.

What if I want to cancel service?

You can cancel any time, but we can’t accommodate same-day cancellations. Let us know at least 24 hours ahead.

What happens if I skip a service?

Contact us at least 24 hours ahead to skip. Your next mow will be the following scheduled day. Skipped cuts are not automatically rescheduled.

Is bi-weekly mowing a good idea?

We offer it, but it’s not ideal in peak growth months. Bi-weekly lawns may have more clumps, uneven cuts, or thatch buildup. Weekly service keeps your lawn healthiest.

Let’s get your yard & garden looking right

Let’s turn your outdoor space into something beautiful. Get your quote today.

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